Return & Refund Policy

Returns & Refund Policy for TechTrekApps Haven:

Effective Date: August 01, 2023.

Thank you for shopping at TechTrekApps Haven. We want you to have a pleasant shopping experience, and that's why we have formulated this Returns & Refund Policy to assist you with any concerns you may have regarding your purchase. Please read the following policy carefully.

1. Returns Eligibility:

a. Products: To be eligible for a return, the item must be unused, undamaged, and in its original packaging.

b. Timeframe: You have 7 days from the date of delivery to initiate a return request.

2. Return Process:

a. Contact Support: If you wish to return an item, please contact our customer support team at [Insert Contact Email]. Provide your order details and a brief reason for the return.

b. Return Authorization: Our support team will guide you through the return process and issue a Return Authorization (RA) number if your request meets the eligibility criteria.

c. Packaging: Ensure the product is securely packed in its original packaging or similar protective materials to prevent damage during transit.

3. Return Shipping:

a. Shipping Costs: The cost of return shipping will be your responsibility unless the return is due to an error on our part (e.g., damaged or incorrect item).

b. Shipping Method: We recommend using a trackable shipping method for your return to avoid any potential loss.

4. Inspection and Refund:

a. Inspection: Once we receive your returned item, it will undergo a thorough inspection to ensure it meets the return eligibility criteria.

b. Refund Processing: If the item passes inspection, we will process your refund to the original payment method used during the purchase.

c. Refund Timeframe: The refund processing time may vary based on your payment method and financial institution, but it usually takes [insert number] business days.

5. Non-Refundable Items:

a. Gift Cards: Gift cards are non-refundable and cannot be exchanged for cash.

b. Final Sale Items: Certain items marked as "final sale" are not eligible for return or refund.

6. Exchanges:

We do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.

7. Damaged or Incorrect Items:

In the rare event that you receive a damaged or incorrect item, please contact our customer support team immediately. We will arrange for a replacement or issue a full refund, including any shipping charges incurred.

8. Policy Changes:

TechTrekApps Haven reserves the right to modify or update this Returns & Refund Policy at any time. Any changes will be effective from the date of posting on our website.

If you have any questions or need assistance with a return, please reach out to our support team at [Insert Contact Email].

Thank you for shopping at TechTrekApps Haven. We value your satisfaction and strive to provide excellent customer service.

Krishna Moorthy M.

TechTrekApps Haven